SHIPPING & PICKUPS

STORE PICKUP

Currently we have moved to an online only format.
You’ll still see us at events like the Nexus Toy Fair, however we just won’t have a physical store location to visit and have a chat.

SHIPPING

We aim to pick, pack and ship all in-store items within 4 business days of an order being placed..

PRE-ORDER ITEMS

If the order contains a pre-order item that is yet to be released we will hold all items of the order until the pre-ordered item/s have arrived into stock, we will then packaged and ship your order asap.

SHIPPING DELIVERY TIMES

DOMESTIC SHIPPING 

Australia Post Eparcel are generally 3 - 7 business days

Australia Post Express are generally 1 - 3 business days

INTERNATIONAL SHIPPING 

Australia International Post generally 14 - 30 business days

 * Note - postal transit times are a estimate only and don't factor issues of location, postal service delays or factors beyond our control.

 

FanBase Collectables does not take any responsibility for lost or damaged items whilst in transit. We send all of our Pop! Vinyls in boxes with plenty of bubble wrap/filling for protection.

We take great pride in our packaging of orders and will do everything we can to ensure that all shipped orders arrive to our purchasers safely.

 

 

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