Shipping Policy

SHIPPING & PICKUPS

STORE PICKUP

You may also collect your order from our store at 216 South Street Whitegum Valley WA, 6162 if you select Store Pickup at checkout.

If items ordered are on pre-order or back-order, they will be available for pickup when we receive it in store.

You will receive a email notifying you when you item/s are ready for collection.

SHIPPING

We aim to pick, pack and ship all in-store items within 4 business days of an order being placed. If the order contains a pre-order that is yet to be released we will hold all items of the order until the pre-ordered items have arrived into stock, we will then ship asap.

* Note - postal transit times are a estimate only and don't factor issues of location, postal service delays or factors beyond our control.

DOMESTIC SHIPPING 

Australia Post Eparcel are generally 3 - 7 business days

Australia Post Express are generally 1 - 3 business days

INTERNATIONAL SHIPPING 

Australia International Post generally 14 - 30 business days

FanBase Collectables does not take any responsibility for lost or damaged items whilst in transit. We send all of our Pop! Vinyls in boxes with plenty of bubble wrap/filling for protection.

We take great pride in our packaging of orders and will do everything we can to ensure that all shipped orders arrive to our purchasers safely.