RETURNS & REFUNDS

REFUNDS

We provide a refund for damaged goods only.

We do not provide a refund for change of mind, it is the purchaser's responsibility to ensure that the item is in good working condition before the final purchase is made.

That said we pride ourselves on providing a quality of service that aims to exceed our customer's expectations. This includes the shipment of orders that meet the description of the item and are in full working order.

Unfortunately, we cannot accept returns on sale items or gift cards.

DAMAGES & ISSUES

Upon receival, please inspect your order and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any refund/return questions at admin@fanbasecollectables.com.au

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